Payments & Safety

We accept Visa, MasterCard, Maestro and American Express. You can also choose to pay with PayPal,
or a third-party payment method such as ApplePay or GooglePay.
All payments are processed through a secure checkout system provided by Shopify.

Please be assured that we take data protection seriously. Your personal information will only
be shared with third-parties where they abide by applicable data protection legislation.

Shipping & Delivery

At the moment we ship exclusively to European countries and the USA.

Domestic shipping can take up to 5 business days.

International shipping could take up to 7 business days.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Returns & Refunds

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

Please note that we are unable to accept returns on the art prints as they are made especially for you once ordered.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Additional Information

We recommend storing it flat and untied. Avoid contact with water or chemicals. You may use a steam iron to get out wrinkles, however it should never have direct contact with the silk as it is quite delicate. Entrust it to a professional drycleaner when needed.

Periodically we do offer discounts on selected items. You can sign up for the newsletter to be the first to know about upcoming promotions.

Our studio is located in Barcelona and can be visited by appointment. You can send an email to info@vanhise.com and we will get back to you to arrange a time.

In Madrid you can find us at EsFascinante showroom in calle Conde Aranda, 22 bajos derecha.

In New York you can find us at FlyingSolo shop in Soho at 419 Broome Street.

Please contact us at info@vanhise.com to see about the possibility of a special order.

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